A Creative Company Where Customers Matter Most
Strategically significant customers are those customers who create great value for the company and in order to retain them for the long period of time, the company has to build some strong possible strategies.
20-80 rule is applicable here as you know 20 % of total customer base generate 80% of total revenue for the company so simply we can say that 20 % are strategically significant customers for a company.
Although you are our most significate customer, your customers are the ones that matter to your business.